Welcome to NTN-No Carolina
The regional servicing office in the MidAtlantic states is located in the City of Winchester, Virginia at the top of the Shenandoah Valley. Providing relevant screening data to subscribers since 1980.
Tips for Successful Resident Screening
- Most landlords, even some ‘pros,’ are still practicing the old way of doing things—they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
- Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.
- Have written rental acceptance criteria and provide a copy of those criteria to each applicant.
- Review the completed application for legibility and complete information including release signature of applicant(s).
- When an applicant fills out your rental application, information that is provided could accidentally be written in error such as a transposed number or it could be written intentionally wrong as a way to try and conceal information from you. You can eliminate these types of errors by simply requesting third-party documentation such as a Social Security card, Drivers License, Pay stub, etc. at time of application. Take control of the application process by requiring proof of applicant provided information.
Billing
Invoices are emailed or mailed monthly with check and credit card payment options. If you would like to start paying by credit card, please download and complete the Credit Card Authorization form then return it to our office via fax or US Postal Mail.
Helpful Resources
Safeguarding Personal Information

Office information
NTN-No Carolina
PO Box 66
Winchester, VA 22604
Business hours
Mon-Fri 9am-5pm
540.542.0945 (phone)
866.387.6320 (toll-free)
540.542.0469 (fax)
Brian Haymaker
NTN-Midatlantic@ntnonline.com
