Welcome to NTN-Houston

Redefining Resident Screening

As the nations oldest, national resident screening company, NTN serves subscsribers nation-wide from 30 regional offices. Every member of our team is focused on a single goal: to help property owners and managers make the best leasing decisions possible--time after time and without fail.

Special Offers

Tips for Successful Resident Screening

• Most landlords, even some ‘pros,’ are still practicing the old way of doing things—they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
• Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.
• Define the conditions and requirements that an applicant must meet in order to rent your property. The criteria should include standards for length of employment and residency and how much the applicant should make to qualify. Income equaling three times the rent is the industry standard.
• Make sure that the application is filled out completely before the applicant leaves your office. Make sure that all applicants have signed the application so that you have authorization to proceed.

Billing

If you dispute any portion of your invoice, please contact our Accounting Department at 281.487.4100 ext. 11 or accounting-ntnhu@ntnonline.com immediately. Invoices not disputed within 30 days may not be subject to dispute thereafter.

Helpful Resources

Safeguarding Personal Information

Fair Housing Institute

Lifestyles Unlimited

Bryan College Station Apt. Association

Houston Apartment Association

ProCollect Incorporated

Better Business Bureau